I want to make sure you are as happy with your jewelry as possible. That's why I offer returns and exchanges within 7 days of your item's delivery. I try to make it easy to go through the process and end up with the outcome you want. 

How Return: 

Email: Support@lostgirljewlery.com

Include: USPS Tracking Number and desired out come (Return/Exchange)

Please allow 2-3 buisness days for a reply.

Return + Exchange Policy Details:

We will gladly accept unworn product for return or exchange for any reason as long as it is shipped back (aka label is scanned) within 7 days of the order being delivered. Please note:

• Original shipping costs are non-refundable.
• For Exchanges: We always offer free shipping on exchanges.
• For Returns: The cost of the $5 return label will be deducted from the refunded amount
• Return Shipping Label: You have 10 days from creating the return label for the package to be scanned / sent for the return to be accepted.

Canada Customers: Unfortunately we cannot offer exchanges on international orders, but we do accept returns.

Sales / Promotions Price Adjustment: We’re unable to offer price adjustments for temporary promotion, sales, or discounts. Promotions or discounts can’t be applied retroactively to orders placed before the promotion discount was activated nor after the promotion has finished. We are very conscious and deliberate about communicating details about upcoming sales and promotions, so the best way to make sure you know what is coming is by joining our email list and following us on IG with alerts turned on. 

Your refund will go back to the original method of payment used to make the purchase. I try to process returns quickly, but just in case, please allow up to 14 business days from when we receive the items for your account to be refunded.

These are made to order to help reduce waste. Please allow 5-10 business days BEFORE it will ship. 

I am a one woman show I try as hard as I can to get these out the door to you as fast humanly possible. 

With proper care, your jewelry will look like new for years to come! Here are some helpful tips and tricks to keep your pieces looking beautiful.

Storage: Store your jewelry (especially Sterling Silver) in an air-tight container when not being worn. Oxygen, moisture and other chemicals are what will tarnish or dull metals.

If you’re not going to be wearing a piece for a while, don’t leave it sitting out. A small ziploc bag works great!

Tangles: To help prevent tangles, we recommend closing all clasps before storing.

Chemicals: Although our jewelry is swim, sweat and shower-proof we do recommend avoiding prolonged exposure in chlorine, pools, hot tubs and spas.

Cleaning and polishing: If your jewelry needs polishing or begins to dull or tarnish, don’t worry – it can get back to it’s beautiful, shiny self. We recommend a Sunshine Polishing Cloth, but any jewelry cleaner will work.

Thick Sterling Silver concave band with a 10mm rose cut smokey quartz gemstone

Size 8

Handmade in Oregon