Your Guarantee 

Lost Girl Jewelry Buyer Guarantee

Welcome to Lost Girl – Where Your Sparkle Meets the Ranch

At Lost Girl, we believe in celebrating the true spirit of the ranch with every piece of jewelry. Here’s how we stand by our commitment to quality and your satisfaction:

1. Craftsmanship as True as the Western Sky:

   • Genuine Sterling Silver: Our jewelry is made from .925 Sterling Silver—never plated. Just like the ranch, our pieces are built to last and shine with genuine quality.

2. Chain Replacement Promise:

   • Break a Chain? If any of our chains break, don’t worry. We’ll replace it at cost so you can keep on enjoying your favorite piece without any hassle.

3. Return Policy:

   • 14-Day Return Window: If your jewelry isn’t quite what you expected, simply return it within 14 days for a full refund. Please ensure it’s in its original, unused condition.

4. Alterations and Custom Requests:

   • Need a Change? Got a special request for alterations? Reach out to us anytime. We’ll do our best to accommodate you; if not, we’ll let you know kindly.

5. Rhodium Plating:

   • Extra Shine: For $120 and a 4-week turnaround, we offer Rhodium Plating to add extra brilliance to your jewelry, just like a fresh coat of varnish on a trusty saddle.

6. Repairs:

   • Need a Fix? If your jewelry needs repair, send it back our way, and we’ll take care of it so it’s as good as new.

Legal and Protective Terms:

• Shipping & Liability: Lost Girl isn’t responsible for loss or damage during shipping. We recommend using insured shipping for valuable items.

• Refunds & Processing: Refunds will be processed to your original payment method. Please allow up to 14 business days for processing after we receive the returned item.

• Exclusions: Our policies don’t cover damage from misuse or alterations not performed by us.

• Jurisdiction: This guarantee is governed by the laws of Oregon. Any disputes will be resolved in the courts of Oregon.

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Contact Us: Got questions or need assistance? Reach us at Support@lostgirljewelry.com. We’re here to ensure your satisfaction.

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Lost Girl T-Shirt Buyer Guarantee

Howdy from Lost Girl – Where Your Style Meets the Ranch Tradition

At Lost Girl, we’re dedicated to offering t-shirts that embody the true spirit of ranch life. Here’s how we ensure you’re pleased with every purchase:

1. Quality That’s Built Tough:

   • Third-Party Printing: Our t-shirts are printed by a trusted partner who shares our high standards. As we grow, we’re planning to bring printing in-house to give you even finer quality.

2. Quality Control:

   • Issue with Your Tee? If there’s anything amiss with your t-shirt, let us know. We’ll work with you to arrange a refund or reprint, just like fixing a fence that needs mending.

3. Future Improvements:

   • In-House Printing Coming Soon: As we grow, we’re excited to handle t-shirt printing ourselves. This means more control and better quality, just like having a well-run ranch.

4. Return and Refund Policy:

   • 14-Day Return: If your t-shirt isn’t what you hoped for, don’t fret. Contact us within 14 days to return it for a full refund. Please ensure it’s in its original, unworn condition.

Legal and Protective Terms:

• Shipping & Liability: Lost Girl isn’t liable for any loss or damage during shipping. We suggest using insured shipping for returns.

• Refund Processing: Refunds will be issued to your original payment method. Please allow up to 14 business days for processing after we receive the returned item.

• Exclusions: Our refund and reprint policies don’t cover damage from misuse or customer alterations.

• Jurisdiction: This guarantee follows the laws of Oregon. Disputes will be handled in Oregon courts.

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Contact Us: For any questions or concerns, get in touch at Support@lostgirljewelry.com. We’re here to help you with a smile.

Thank you for supporting Lost Girl. We can’t wait to see you enjoy your t-shirts with true ranch style!